From time to time, contentious issues arise that may cause concern. It is important that these issues are raised and dealt with at the earliest possible stage. Different issues will involve discussions with different people.
The following is a guide:
- On Selection Issues: make an appointment with the Age Group Head Coach and/or Hawthorn Magic Program Coach Coordinator to discuss your concerns.
- On Player or Coach Related Issues: arrange a time to meet with the Team Head Coach and/or Age Group Head Coach in the first instance. It is not appropriate to raise a contentious issue with a Coach before or after a game. Sensible discussions rarely occur if a person is angry or upset. If you are uncomfortable talking to a Coach, or dissatisfied with the outcome or response, please contact the Hawthorn Magic Administrator.
- On Team Related Issues: contact the Team Manager in the first instance. Allow the Team Manager to take on board your concerns. If you are uncomfortable or dissatisfied talking to the Team Manager, then please contact the Hawthorn Magic Administrator.
- On Financial or Other Sensitive Issues: contact the Hawthorn Magic Administrator